New York City Visitor Info

Home » New York City » New York City Visitor Info

Get tips, maps and everything else you’ll need during your stay.

Official New York City Information Centers


Official NYC Information Center at Macy’s Herald Square

151 W. 34th St. (bet. Seventh Ave. and Broadway)
Manhattan, NY 10011
  • phone: 212-484-1222
  • hours: Mon.–Fri., 9am–7pm; Sat., 10am–7pm; Sun., 11am–7pm. Closed Thanksgiving Day and Christmas Day.
  • get directions


Housed inside the world’s largest department store, the Official NYC Information Center at Macy’s Herald Square is more than a visitor center. In addition to the City specialists who are there to answer any of your questions, the center also features touch-screen information kiosks to help you plan your trip, featuring Google maps and the ability to print directions; a multitude of guides and maps; and tickets for various attractions (many discounted). Visitors can also enjoy a Macy’s 10%-off Visitors Shopping Pass, which is obtainable for free from the center’s specialists or by using a driver’s license or passport at one of the kiosks. Located inside the Macy’s flagship on 34th Street between Seventh Avenue and Broadway, the center is convenient not only to many subway lines, but also the Long Island Rail Road, New Jersey Transit and Amtrak—which all operate in and out of Penn Station, located across the street. In addition, 34th Street is a major shopping hub in Manhattan and the location of a number of flagship stores.

Official NYC Information Center–City Hall

Southern tip of City Hall Park, Broadway at Park Row
Manhattan, NY 10007
  • phone: 212-484-1222
  • hours: Mon.–Fri., 9am–6pm; Sat.–Sun., 10am–5pm; holidays, 9am–3pm. Closed Christmas Day.
  • get directions

onic_cityhallThe Official NYC Information Center at City Hall provides visitors with guides, maps, pamphlets, brochures, coupons and discounts pertaining to all there is to do and see in the City, with a bilingual staff available for further guidance. Located at the southern tip of City Hall Park, the center is convenient to many attractions in the Financial District, Battery Park City, TriBeCa and South Street Seaport, and it is also at the intersection of many subway stops, enabling you to hop on a train and head just about anywhere after picking up all the info you need about the five boroughs.

Official NYC Information Center–South Street Seaport

Hornblower Cruises on the East River Waterfront Esplanade at Pier 15 (at South and John Sts.)
Manhattan, NY 10006
  • phone: 212-484-1222
  • hours: May–August: 9am–7pm daily; September–April: 9am–5pm daily. Closed Christmas Day.
  • get directions

Pier15ONIC_JS1_460x285City specialists are on hand at the Official NYC Information Center at South Street Seaport to answer any of your questions. The center is also equipped with touch-screen kiosks to help you plan your trip, with information on attractions, dining and nightlife as well as other areas of interest across the City’s five boroughs. The center also offers attraction passes (City Pass, Explorer Pass and NY Pass), hop-on/off bus tours and ticket sales to over 80 major attractions and events, plus brochures and NYC & Company’s official visitor guides and maps.