A Helping Hand in the Heart of the City
Turn to the expert Times Square hotel concierge to help you make the most of your stay in New York City. Seven days per week, the NYC hotel concierge is available to assist you with trip planning and general information.
The concierge offers assistance with the following:
You may be far from home and the office, but the on-site Business Center and Services ensure you’re never far from what keeps you well connected and productive. Whatever your business need, the team can assist you—no request is too big or too small.
Business Center Services:
Learn about the accessible rooms, spaces and services available at the hotel here, from TTY devices and accessible parking, to assistive listening devices and beyond. Just let us know how we can best accommodate your stay.
Accessible Parking Details
Accessible Public Area Details
Accessible Guest Room & Bathroom Details
All of the hotel’s accessible rooms are equipped to satisfy the needs of the hearing/visually impaired guests; only the accessible roll-in shower rooms are equipped to handle the needs of the mobility challenged guests. All areas of the hotel are accessible by escalator or elevator.
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